The New Normal in Hotel Sogo

My sister has been sleeping every night at Sogo. You see, she is a nurse at a government hospital in Quezon City. Instead of going home to Manila every night, said hotel chain has given these frontliners free lodging.

It also has me thinking how, after the lockdown, some business will manage and operate. Especially the ones in the Hospitality Industry. If you are curious too, read on!

The Philippines' leading hotel chain, Hotel Sogo, is now ready to leap into the new normal as part of its "So Clean, So Good, So Safe" campaign. Under the Sogo Safe Program, this aims to prioritize the safety of its employees and guests.

Sogo mobile app

I. Background

• Hotel Sogo continuously implements precautionary measures such as temperature checking upon entering the hotel, placement of alcohol and hand sanitizers in common areas, and information dissemination on COVID-19 since December 2019.
• Enhanced cleaning and sanitation are also being applied in all of its branches.

Enhanced hotel protocol

II. Corporate Social Responsibility (Sogo Cares Program)

• Hotel Sogo is the first to provide free room accommodations that served as a temporary shelter to healthcare workers and frontliners
• A total of P80-million worth of donation or more than 800 room accommodations were given to healthcare workers, OFWs, and seafarers repatriates for free
• This is in coordination with 10 city mayors and 31 hospitals in the country

III. New Normal Features 

UVC Disinfection light

• At Hotel

1. Uniforms of the hotel staff are redesigned to incorporate Personal Protective Equipment (PPE).
2. Temperature screening and disinfection materials upon entering the hotel.
3. Social distancing in the front desk.
4. Installation of the protective acrylic glass panel in the front desk.
5. Social distancing with markers and limit of persons in elevators.
6. Hand Sanitizers in common areas.
7. Contactless hotel features (doors and elevators).
8. UVC light treatment is also modified in elevator consoles,  door handles,  keycard cases, cash register, and food preparation.
9. Use of UVC disinfection light array cart in cleaning and disinfection of rooms and bathrooms. <Studies show that the use of UVC, with wavelengths between 200 and 270 nanometres (nm), can kill microbes, germs, bacteria, and viruses. This has been adopted since the use of UVC is done in recent years and is also used in disinfecting hospitals as UVC kills pathogens and microorganisms.>
10. Constant disinfection in all amenities is also implemented.
11. No-contact facilities from lobby doors to toilet fixtures thru installing foot door opener and foot-controlled dispenser.
12. Hotel Sogo has created newly designed giveaways for guests such as no contact keys and sanitizers. The no-contact key serves as a tool in touching common objects like door handles, elevator buttons, and ATMs.
13. Hotel Sogo Mobile app is also up for contact tracing.

Social distancing

• At Corporate Office

Personalized PPEs

1. Temperature checks upon entering the office.
2. Hand sanitizers in common areas.
3. Limit to the number of people using the elevator.
4. Social distancing in the workplace and in crowded areas like the canteen.
5. Provision of multivitamins to employees.

No-contact features

For more information, kindly check out Hotel Sogo:
WEBSITE: http://www.hotelsogo.com/
FACEBOOK PAGE:  https://www.facebook.com/HotelSogoOfficialPage/
INSTAGRAM: https://www.instagram.com/hotelsogo/
TWITTER: https://twitter.com/hotelsogo
YOUTUBE: https://www.youtube.com/user/OfficialHotelSogo

Nice to know how Hotel Sogo, reknowned for being clean, good, affordable, and now safe, is adapting to these changing times. #HereAtHotelSogo #DahilMahalKitaGustoKoSafeKa #SoCleanSoGoodSoSafe Thanks for reading! :)